YOU MAY HAVE TO SWITCH INSURERS TO SECURE THE LOWER PRICE. NEW PROTOCOLS IN PLACE IN SANTA CRUZ AND SAN BENITO COUNTIES TO PREVENT AN UNLIKELY BUT POTENTIAL IN EBOLA OUTBREAK. PHIL GOMEZ HAS MORE LIVE FROM SANTA CRUZ. THE NEW PROTOCOLS FOR FIRST RESPONDERS WENT INTO EFFECT AT 6:00 THIS MORNING. ALONG WITH YOUR MEDICAL PROBLEM, DISPATCHERS WILL ASK YOU YOUR TRAVEL HISTORY. HAS SHE TRAVELED IN THE LAST 21 DAYS? NO? OK. DISPATCHERS BEGAN ASKING PATIENTS THERE TRAVEL HISTORY IN AN ATTEMPT TO RULE OUT WHETHER THE PATIENT HAS RECENTLY VISITED ONE OF THE THREE WEST AFRICAN NATIONS WITH EBOLA. THE INFORMATION IS IMMEDIATELY RADIOED TO THE RESPONDING AGENCY. WE THOUGHT THIS WAS AN EASY SOLUTION TO QUICKLY ASK QUESTIONS IN THIS ROOM, WHERE WE ARE SAFE FROM CONTACT. AND FOR THAT INFORMATION TO THE FIELD. FIRST RESPONDERS WILL ALSO FOLLOW PROTOCOL WHEN ARRIVING ON SCENE. SOMETIMES PEOPLE CAN GET CONFUSED WHEN CALLING 911. SOMETIMES YOU CAN HAVE A DIFFERENT COLOR THAN THE PERSON WHO IS BEING CALLED ON BEHALF OF WHO IS THERE. ALTHOUGH HEALTH EXPERTS DO NOT ANTICIPATE ANY CASES OF EBOLA TURNING UP ON THE CENTRAL COAST, THEY DO HAVE PROCEDURES IN PLACE IF IT DOES. WE WILL BE DETERMINING THE RISK FACTORS OF THE INDIVIDUAL. IF THE PERSON HANDLED BODIES OF DEAD FOLKS IN WEST AFRICAN COUNTRIES WERE POSITIVE FOR EBOLA, THEN WE KNOW WE NEED TO TAKE EXTRA PRECAUTIONS. THEY STARTED THE PROGRAM THIS MORNING AND HAD 31 CALLS FOR EMERGENCY MEDICAL AID. SO FAR, NO ONE HAS BEEN QUESTIONED HAS TRAVELED TO ANY OF THOSE COUNTRIES.