Starbucks stores reopen Saturday after computer glitch
Posted: 04/25/2015 12:06 PM
By CHRIS GRYGIELAssociated PressSEATTLE (AP) - Starbucks was back in business Saturday after a computer outage forced thousands of its stores to close early the night before.
The company said the outage was resolved Friday night after several hours. The glitch affected registers at 7,400 company-operated stores in the U.S. and 1,000 in Canada, and prompted some stores to give away drinks.
"All Starbucks stores in the U.S. and Canada are expected to open for business as usual on Saturday," the company said in a statement late Friday. "We apologize to our customers for this inconvenience."
Starbucks said the outage was caused by "a failure during a daily system refresh." Jim Olson, a company spokesman, stressed it was an internal issue and that no external breach was involved.
The problem began in the evening Friday on the East Coast, with workers posting hand-written "Cash Only" signs on windows and giving away free drinks and food because they were unable to ring up orders on registers. Full Story