Consumer Complaint
6/16/2011
Companies Involved:
Express Scripts
My Express Scripts prescription plan forces me to purchase my prescription drugs EXCLUSIVELY from their company and they refuse to pay any portion of the cost if I source the drugs from another pharmacy. This enables them to charge any price they want without limitation. Consumers whose employers have contracted with Express Scripts have absolutely no protection from price goughing whatsoever. This creates a situation where you're paying for prescription benefits that you're not truly receiving and then Express Scripts is making even more money off of you by exclusively selling you drugs at uncontrolled, inflationary prices. Their website also hides the actual price of each drug until you complete a purchase transaction. Furthermore, their tactics to strong arm doctors into prescribing generic drugs demonstrate mafia-like agressiveness. The most frustrating element of this story is that current laws and regulatory measures seem to legally allow this kind of corporate scam to affect millions. Express Scripts claims to serve 36 million members. Those consumers have been robbed of their ability to choose a pharmacy of their preference based on best cost or superior service. Programs like this should be criminal rather than acceptable under the law. I'm mad as hell that no one is doing anything to limit such abuses in the insurance industry. In the future I'll vote for anyone who is willing to rein in the health care industry through better options for personally managing our own health care choices and the associated costs.