Patent application systems could be offline through Christmas

Disaster Recovery

Patent application systems could be offline through Christmas

Need to file an electronic patent application before the holiday break officially kicks in?

You're out of luck.

A power outage struck the U.S. Patent and Trademark Office headquarters late on Dec. 22, and by the afternoon of Dec. 23, the agency still had not gotten major filing, payment and searching systems back online.

The Trademark Electronic Application System (TEAS) and TEASi, the web-based front end, will be unavailable for an indeterminate amount of time, the agency said in a Dec. 23 statement.

"We are working diligently to assess the operational impact on all our systems and to determine how soon they can be safely brought back into service in the coming days," the agency pledged. "We understand how critical these systems are for our customers, and our teams will continue to work around the clock to restore them as quickly as possible, though the impacts may be felt through the Christmas holiday."

USPTO's blog post directs applicants who are up against deadlines to use alternative filing methods, including snail mail -- which comes with a $400 non-electronic filing fee.

USPTO web apps are meant to be available 24/7.

When asked whether USPTO staff would be working on Christmas Eve or Christmas to get the systems back online, an agency spokesman declined to say, merely pointing back to the official statement.

About the Author

Zach Noble is a staff writer covering cloud, big data and workforce issues. Connect with him on Twitter: @thezachnoble.

https://fcw.com/articles/2015/12/23/noble-uspto-systems-down.aspx