Dockless mobility systems consist of devices, such as bicycles or scooters, that do not require fixed docking stations for users to receive or return units.
The City of Austin adopted emergency administrative rules governing dockless mobility technology on May 7, 2018. These rules reflect City Council action at an April 26, 2018, meeting authorizing a dockless mobility operator’s license, setting forth key operating criteria and enacting enforcement mechanisms. They also reflect community input that Austin Transportation collected in spring 2018, outlined below.
The Dockless Mobility Community Survey is open for public feedback through Aug. 31, 2018. Provide your feedback and share the survey widely: bit.ly/docklessatxsurvey. Español aquí: bit.ly/docklessatxencuesta
People who plan to use dockless mobility services should do so in a safe and ethical manner. Please follow these guidelines to help keep Austin moving safely.
The following dockless mobility service operators are licensed to operate in Austin's downtown area project coordination zone. Supplemental licenses permit operators to provide additional units in areas outside of the downtown area project coordination zone.
The license application and associated documents required for dockless mobility companies to operate in the right of way are available below. If approved, the license will be valid for six months. Please submit signed and completed documents to the Mobility Services Division (1111 Rio Grande, Austin, TX 78701).
Austin Transportation is engaging with operators and working concurrently on program elements, including mapping and marking parking zones, and data reporting and management protocols. Austin Transportation is working with dockless mobility operators to continuously improve performance.
In March and April 2018, Austin Transportation held a series of public meetings related to dockless mobility. The feedback gathered at these meetings is compiled in a summary below.
The following Council Memorandums provide additional information on the dockless mobility process.
Please email DocklessMobility@AustinTexas.gov or call 512-974-7633.