VIDEO-Missouri blames database error on website for COVID-19 spike | News Headlines |

JEFFERSON CITY, Mo. (AP/KMOV) — Two days after a “database extract error” incorrectly showed a massive one-day increase in coronavirus cases in Missouri, the problem remains unresolved.

But Dr. Randall Williams, the director of the Missouri Department of Health and Senior Services told News 4 it'll be fixed soon,  "We worked on it all day Saturday and Sunday and are working on it today. Plan to have it resolved by Wednesday," said Williams.

On Saturday, more than 5,000 new COVID-19 cases were reported, which would be nearly 3,000 more than the previous record for a single day.


Williams said the state's in the process of migrating data from three computer databases to just one. He believes a computer erroneously combined statistics from multiple days and reported it as a one-day total.

"We're trying to backtrack and figure out from an information technology standpoint why that number got generated," he said.

Because the system is being fixed, the state had not updated any data on Monday, including the number of new cases, deaths and hospitalizations.

Dr. Alex Garza, the head of the St. Louis Area Pandemic Task Force, said software glitches will happen but that many are counting on the state being able to track accurate and trustworthy numbers.

"People count on these numbers to understand how the pandemic is going, looking for hot spots, all of those other things. Really important they get to the bottom of this and get the software glitches fixed," said Garza.

In late September, the state began using a new dashboard for tracking COVID-19 that provides additional data, including per capita cases by jurisdiction, rankings of counties by infection rates, and comparing Missouri to other states on several metrics.


Nearly 2,500 Missouri prison inmates have been infected with the coronavirus since the pandemic began, according to information on the state Department of Corrections' website.

The state reported 2,447 total inmate cases of COVID-19, but just two deaths from the disease. Meanwhile, 710 prison staff members have been infected, with one death.

Nine Missouri prisons have topped 100 confirmed cases among inmates, led by 468 cases at the prison in Farmington and 366 in nearby Bonne Terre. Both prisons are in St. Francois County, about 60 miles southwest of St. Louis.

Copyright 2020 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed without permission.